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BRINGS CUSTOMERS AND COMPANIES TOGETHER
ovaSoft’s CRM tool enables companies to strengthen and improve relationships with customers, service users, colleagues, partners and suppliers. Building good relationships, tracking prospects and customers is critical to customer acquisition and retention – and that is the essential function of CRM. Everything is displayed in one place: in a simple, customizable dashboard that lets you see a customer’s history with your company, the status of their orders, any outstanding customer service issues, and more.
Functions CRM Customer Management
OVERVIEW OF THE FUNCTIONS OF THE CRM
Customer relationship management plays an important role in companies.
YOUR PERSONAL CRM
Work more efficiently. Work more effectively. Just work better than ever before.
Everything with one click
The most important component of ovaSoft’s CRM is the database – the heart of the tool. Both customer master data and the entire customer history are stored here. With the help of this data, decisive analyses can be carried out. The structured customer database allows easy and complete access to relevant data for customer relationship management. Proximity to customers
Proximity to customers
Not only the acquisition of new customers is important but also the retention of existing customers. For this you need to know your customers and their buying patterns. ovaSoft’s CRM tool enables you to „get to know“ your customers in all economically relevant aspects.